Hotel a Monti Rodopi

“Excellent hotel and very good restaurant. Reception service/lady very strange, ‘’wow you are coming too early (11:00)’’. The lady was aware that our room is not ready even before finding our reservation… 😀 or she is having cristal ball or the instructions are to not allow guest to check in before certain hour. The hotel was empty. I really do not understand that… in every normal nice hotel are more than happy to make you accomodate in the moment that you arrived. She called us 40 minutes later...

“Absolute Katastrophe das Hotel. Vor der Reise nicht erreichbar, keine Antworten auf unsere Anfragen. Beim Checkin falsche Zimmer bekommen. Für 7 Personen, nur 6 Betten. Kein Entgegenkommen der Rezeption, es gab eine Klappcouch, die man hätte beziehen können. lapidare Auskunft: wir sind ausgebucht, sie können ihr Geld zurück haben. Gastfreundschaft sieht anders aus,..”

“Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall ”

“Nice hotel... very relaxing place... nice views to the mountains... comfortable rooms...excellent breakfast... we would like to return again and stay more...”

“Beautiful property, incredible food and wonderful staff. One of our best experiences anywhere in the world. Dinner is a must!”

“Location very close to ski facilities and mountain tracks. Very friendly staff. Nice outdoor relaxation area. The window view depends on the room. ”

“Stanza ampia e pulita colazione da migliorare ”

“Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.”

“Excellent like always ”

“Very friendly manager”

“The rooms need an upgrade. Smell bad, the towels are so used or bad washing machine. The spa is excellent and makes all money paid. We get a ticket for parking on front of the hotel. The receptionist said the parking is not free but didn’t mention we gonna get a fine if we leave the car there. We left one day earlier, but no refund or credit for that. The receptionist said that is not possible because our reservation was pre-paid! Instead we paid the fine. The breakfast is served until...

“Location was spot on, staff very helpful generally an excellent stay ”

“Location is perfect”

“Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating. ”